We Have A World-Wide Track Record of Success
Thank you Joey. Your company is great. I was impressed that you have your own delivery people. That seems very smart. Every time I buy a large item it gets damaged on delivery.
Your delivery guy was very nice and professional.
Dear Joey, Amanda, Margee and the entire Laser Locators Team,
Thank you for your wonderful support in restoring our PDT Laser! Your patience is greatly appreciated by our staff (if not by Stanford’s Account Payable). We are sorry that you may have become one of the many vendors who now “Fear the Tree”!
Your techs, James and Noah, were here promptly at 8:22a. They were professional, friendly, knowledgeable and quick. All in all, an excellent experience from front to back. The little goodie bag was a nice touch, too! We will definitely think of you in the future when we have sales, purchasing or service needs.
New Vision Eye and Surgical Center
On behalf of the Nigh Eye Group I wanted to thank you for sending out Steve to repair our OCT. It took Steve a few times to get it fixed but it is now working better than it originally did. This repair saved us from a significantly costly replacement. I am very pleased with the equipment and fully recommend Laser Locators.
Best wishes for the future of your fine company.
I couldn’t be happier with my recent purchase from Joey and the team at Laser Locators. Buying a laser from them was extremely smooth from our first contact until the laser was installed; they were very professional and responsive. Additionally, the independent laser technician who inspected my refurbished YAG was amazed at the quality and performance of the internal components, he said it looked like new!
I just wanted to tell you (Joey) thank you for the smooth eBay transaction. I have bought from Laser Locators (YAG laser) before and that’s why I took an interest in this item. You’re always wonderful to do business with. Just wanted to send a heartfelt thank you.
I wanted to express my deep appreciation for the incredible support that you and your team provided during our recent meeting in Naples, Florida. Your help with the faculty transportation was invaluable and your generosity for the raffles was unprecedented. Your success of our 6th Annual Cataract Surgery: Telling It Like It Is! was in no small part due to you and your team. A heartfelt thanks to Laser Locators.
When buying equipment new or used, things don’t always go perfectly. I think you can really judge a company by how they handle problems rather than when things go smoothly. Joey and the Laser Locators staff have earned our loyalty by their outstanding customer service. How they handled our issues with our Visante purchase with such ease and professionalism calmed our problems. We use our Visante for evaluating LASIK and Visian ICL candidates, however it is no longer manufactured by Zeiss, so we bought a refurbished unit from Laser Locators. Shortly after it arrived, the machine stopped working. We called Joey and within a few work days he had shipped another refurbished Visante up to us in St. Louis and took the one we had back without question. The second unit is working very well and everyone on our team is grateful for the extra effort Laser Locators took to make a smooth and stress-free transaction.
Laser Locators went the extra mile for our practice. We are on our third laser purchase from them and we could not be happier with the value proposition from the equipment, the customer service, and daily support they provide.
In addition to giving us a good deal on a highly desired laser device, they stood behind the product when we had some difficulties and ended up replacing the unit for a newer model. We are extremely grateful to Joey, Sean, and the Laser Locators team for the first class customer service they provide.
State-of the-art medical lasers can be crazy expensive and provide plenty of angst when they breakdown. Laser Locators helps small businesses grow by understanding what is best for their customers. By providing laser devices, refurbished units of high quality along with substantial value while backing their product up with customer service, Laser Locators delivers!
Laser Locators KNOWS lasers and their knowledge and experience helps assure you get a great device that comes with a great team that stands behind them.
Thank you, Margee!
You have been so helpful and have saved us thousands of dollars. I will recommend you to everyone I know in the business. I certainly appreciate your prompt responses to our problem. Have a great weekend! Laser Locators is a must-have contact! We will definitely use you again.
THANKS SO MUCH!
I have a new retina practice. I am so thankful for Laser Locators’ support in these early days. Joey and Margee have been OUTSTANDING!
Thanks to you and your technical staff for repairing my Humphrey 750 VFA. Our unit arrived in excellent condition and with the help of one quick phone call to your technician, I was able to safely lock the unit back in place on the handicapped table. We were able to successfully reload all our backup floppy discs – so we have restored our original patient database. All prior test results are available on the new hard drive, so we seem to be good as new. Couldn’t be happier!! Laser Locators really came through for us.
Working with Laser Locators was first class. They responded swiftly to my request for information about selling a femtosecond cataract laser. The entire process was transparent and seamless. I highly recommend Sean O’Donnell and Joey Colarulo to anyone considering selling or buying new or used ophthalmic equipment. When the need arises for us to work together again in the future, I won’t hesitate to contact them.
Our practice had recently purchased a much needed OCT for one of our satellite locations. The staff at Laser Locators have been nothing short of superb throughout the entire process. We received our OCT much faster than anticipated. It was well-packaged, and everything was fully operational and beyond our expectations. The added goodies was a nice touch (the t-shirt fits and looks awesome by the way). These types of purchases, even for a large practice like ours is typically only once every year or two, but you can bet that I will be making my first call to Laser Locators for that purchase! Thanks!
“When we acquired a new practice, we ended up with some duplicate equipment. Joey and Laser Locators made the process of selling it as easy and trouble-free as I could imagine. Even though they’re located in Florida and our practice is in Idaho, it only took about a week from my initial contact to have the equipment packed and removed by their team, and a check deposited in the bank. Even more than the transaction speed, I was impressed with their straightforward communication and advice. There’s no question that the next time we need to buy or sell equipment for our practice, Laser Locators will be our first call. “
“I wanted to let you know I am so happy with our new Visulas 532S, we have been using it for several weeks without flaw. As you know, this was our first time buying medical equipment from abroad, we appreciate the assistance from your team to make sure the process went smoothly with no issues. ”
“Working with Laser Locators couldn’t have been easier. I contacted them about some equipment I was wanting to sell; they had me take pictures and send them in. They were prompt with a quote and answered all the questions I had. Thanks Laser Locators for your help!”
“I’ve worked with Laser Locators on both the buying and the selling side now. They have always been professional, accurate and honest in the products they sell and the prices they quote. I will continue to use them over the years for my equipment needs.”
“Working with Laser Locators was fast and easy. He was great at explaining the benefits of the Duex. When buying equipment, it is difficult to know if you are making the right decision, but working with LightMed made it a very comfortable experience. Besides their great service they have a great product in the Duex, allowing treatment of glaucoma and secondary cataract all in one device.”
“We are extremely happy with the LightMed laser. Installation was very professional and it is a pleasure to use. We have had good results with SLT and the YAG is a step up from our Zeiss Visulas II. The large table is very comfortable for both operator and patient.
Great system and nothing but good things to say about dealing with you and your company.”
“Working with Laser Locators has been a great experience. Joey was extremely helpful and knowledgeable. Responses were efficient and friendly. Overall, your customer service has exceeded our expectations.”
“I am just following up about the Vitrectomy Machine that Seva Foundation purchased from you and shipped to Nepal. Our staff in Nepal was able to receive it, and it is now installed at the eye clinic that needed it, in Bharatpur Nepal! The Seva Foundation is a non-profit that helps eye care programs in the poorest parts of the world, where blindness is tragically debilitating. Thank you again for your efforts to get this to them and now you’ve helped us help a lot of people!”
“It was a pleasure working with Laser Locators. They were very helpful and accommodating throughout the process of selling our equipment. Once we finalized the agreement, the pickup and exchange was painless and Laser Locators were extremely responsive with all steps of the purchase. Thanks again for making this such a pleasant experience and we will certainly remember you the next time we need to sell equipment.”
“I just wanted to thank you for helping me out by taking all of my equipment. I know that you were not interested in doing that but you really helped me out. I hope that you have been able to sell a good deal of the equipment and that it will turn out to be a good deal for you. You were always very pleasant and professional and I appreciate that.”
“Sean O’Donnell from Laser Locators and EyePurchase.com has been extremely helpful to our multispecialty Opthalmic practice. His expertise in the field of refractive lasers is invaluable and we found him to be very trustworthy. I would highly recommend using his company for purchasing or researching Lasers and ancillary equipment. Please don’t hesitate to contact me for a personal reference.”
“Our company would like to express our thanks for the terrific job you’ve done for our Ophthalmology company. It was a real pleasure doing business with you for the purchase and removal of the GDX equipment. You were very responsive and worked with us along the way to ensure the transaction went smoothly. Thank you!”
“Thank you so much for everything Laser Locators! I am excited that I have found a new company to do business with via the net. I look forward to more purchases withyou in the future! Everyone in the company has been very accommodating. Thanks again!”
“I have dealt with Joey Colarulo and his staff via internet more than once purchasing Ophthalmic equipment. Everything was in excellent condition and international delivery expectations were met. Thank you Joey!”
“We have a very busy clinic in Brazil and we have to purchase a lot of equipment. We have found that it is so much easier to buy from someone you know and trust. That is why we work and trust Laser Locators/NuVision Medical.”
“Sean O’Donnell and Laser Locators have been fantastic to work with. Sean always answers his phone and is eager to help. After over a year of working with Sean I am still consistently surprised by his service and eagerness to satisfy. The service we have received has been first class. It is refreshing to find someone with true integrity and whose word you can take at face value in the business world. I can’t recommend Sean and Laser Locators enough.”
“I just read these other testimonials, and from my own lengthy experience with Sean, couldn’t agree more with what’s been said. As regards honest and reliable information concerning equipment pricing and availability in the refractive surgery marketplace, Sean has earned our trust as our “go to guy”.”
“Let me tell you what a pleasure it was doing business with you. It is a breath of fresh air to find someone who is a man of his word, and does what he says he will do. Your ethics are what makes long lasting business arrangements happen. We look forward to a long fruitful business relationship for years to come.”
“We’ve known each other for more than 10 years now, and have traveled down many paths together. You’ve always been honest and upfront about timing the acquisition and determining what would work best for my practice. For the past 3 years we’ve been talking about putting a laser in my office and I’m ecstatic that we finally made it happen. It’s very comforting that you always answer your phone, no matter what time it is. You’re a real Mensch (even if you’re Irish). With regards to the VISX S4 and Wave Scan I purchased from you, I can’t believe how fast you got it to my office. The laser is in pristine condition and passed certification without any need for new optics or major parts. Everything you said has been true and fair, and I really appreciate that you stand behind the products you sell. For anyone else out there shopping for a laser, I couldn’t imagine dealing with anyone but Sean O’Donnell and Laser Locators.”
“I have known Sean O’Donnell for many years, from the earliest stages of laser vision correction. There is no person in this business who is more knowledgeable about laser equipment and more ethical than Sean. Sean will recommend what is best for you, even if it means losing a sale. I wish everyone in this world had the same ethical standards as Sean — it would be a much better world. You can feel very secure and confident if you are doing business with Sean O’Donnell.”
“I purchased a Refractec CK machine from Sean at Laser Locators. I was able to purchase the unit at a considerable savings compared to new, and Sean even included a one year warranty from the manufacturer. I found Sean to be trustworthy and a man of his word. I would buy from Laser Locators again without hesitation.”
“I just wanted to write to you and thank Laser locators for being so helpful when I needed to make critical decisions for my business. Your knowledge, expertise, and understanding of the industry have been a great asset. We look forward to continuing our business relationship.”
“I am writing this letter of recommendation for Sean O’ Donnell and his company, Laser Locators. When I needed an additional VISX laser, Sean quickly found me a used laser and Wavescan at a rate far below what I expected to pay. Sean’s close relationships with people inside the excimer laser industry allow him to have first access to many of the used lasers that go on the market. Throughout the transaction, Sean was professional, easy to get a hold of and very helpful. He did everything from locating the laser to negotiating a competitive price to packaging the laser for shipment and delivery. As a busy refractive surgeon, I had very little time to deal with the details of the transaction. Sean made the whole process efficient and hassle-free for me. He even found a potential buyer for the laser I was trying to sell within a few days of contacting him. His relationships with refractive surgeons throughout the US from his time in sales at Summit Technology allow him to find a buyer for a used laser like no one else in the industry. In addition to all of the other services he provided, Sean offered to send his own technician to my practice to make sure the laser was up to spec prior to certification by the company, saving me both time and money. In summary, because of my wonderful experience with Sean O’ Donnell and Laser Locators, I will think twice before purchasing a new excimer laser without consulting him first.”
“Laser Locators provided the highest quality equipment in pristine condition for the best possible price around. It is always risky purchasing used equipment but I have to say, this was the best equipment buying experience I have ever had, new or used.”
“I recently purchased a laser from Laser Locators and it was one of the most enjoyable professional experiences I’ve ever had. Sean O’Donnell has proven to be an incredibly trustworthy and honest person, always available and helpful, thoughtful above and beyond. There are no words to express my feelings about how helpful you have been and how easy you made this experience. Having never owned a laser center, there were so many things I hadn’t thought about, and without your knowledge and experience, I would have been lost.”
“Laser locators has truly uncomplicated our equipment buying process. Now it is simply one call, I know I will get the best quality, best price and talk with someone who truly cares about our business. Trustworthy and dependable, once you find that, no need to look any further.”
“Our transaction was hassle free, swift and painless. Time is money and it was well worth it! Laser Locators was especially helpful with the small things after the sale.”
“Sean answered all my calls promptly and provided all requested information. He performed as he promised he would and continued to assist after the device was delivered. Our transaction was straightforward, simple, and fun. I hope we will do business together in the future.”
“Thank you for your prompt, professional service. Our practice is fast paced and expect the same from distributors. We were not disappointed.We look forward to using laser locators in the future.”
“I wanted to thank you for your incredible professionalism during our last transaction. As you know, I sold two pieces of equipment to you and the process was made perfect as a result of the way you run the business. Not only did you give me the best price compared to others, but also the best service. You were easy to get in touch with, returned my calls immediately, and transferred the funds by wire a week BEFORE picking up the equipment. I could not have asked for more. I look forward to working with you in the future and would recommend you to any colleague of mine.”
“Sean’s a great guy. He’ll keep working with you until you’re not just satisfied, but very happy. He will not leave you hanging. Not only is he as straightforward as they come, he really knows his business.”
“Though we had never met before, Sean treated me like an old friend. His knowledge, availability, pleasant demeanor and savvy for problem solving and multitasking helped immeasurably as our practice recently went through a significant overhaul of its refractive service. Will very much look forward to working with him again in the future.”
“Laser Locators offers a high quality product and great service at an excellent value.”
“I very much appreciate what you and your company does for clients like ours all over the United States, please keep up the good work.”