Tampa, FL, November 9, 2018 – Laser Locators has taken equipment delivery into their own hands to ensure outstanding quality and customer service.
Transporting laser & surgical ophthalmic equipment is no easy task – it must be done very carefully. Not only does Laser Locators offer pick-up, delivery, and installation services, but the team is now committed to doing it themselves! Each piece of equipment will be handled by team members who work closely with the equipment on a regular basis. Their goal is to provide “white glove service” in order to surpass customer expectations.
“During our sales and delivery process, our goal is to often mirror the manufacturers’ protocol and treat our doctors as if they were buying new. Having our own trucks being operated by our staffed employees exceeds this goal and further enhances the boutique style purchasing experience Laser Locators has continued to provide within our ever growing organization”, says Joey Colarulo, Vice President of Sales.
Laser Locators’ customized freight truck has the best in air ride suspension technology and is equipped with a custom liftgate, sleeper, and wood floor rear trailer. After a six month process of perfecting the vehicle with Freightliner Trucks, Laser’s new delivery truck is ready to hit the road.
“I believe this is a really big day for Laser Locators, for a lot of reasons,” says CEO Sean O’Donnell in regard to the company’s most recent purchase. “Being able to control the equipment from purchase to delivery gives us much more control over the quality of the product being delivered.”
They have the delivery process down to a science. They take all packaging materials with them after installation, and if there are any old, unwanted products, they can assist in disposal.
Between quality control, cost savings and customer service, this is an enormous progression for Laser Locators.
About Laser Locators:
Headquartered in Tampa, Florida, Laser Locators is a worldwide leader partnering with ophthalmologists to buy and sell new or refurbished ophthalmic lasers and diagnostic equipment. For more information on the wide array of products available, go to www.laserlocators.com. To schedule a tour of our 12,000 square foot state-of-the-art corporate headquarters, please call 813-855-0343.